Privacy Policy

PRIVACY GUARANTEE

We will not sell, rent, exchange or divulge your personal information to any third party, for any reason, beyond the essential requirement for credit/debit card validation during purchase and unless requested to do so by a law enforcement or government agency for reasons of fraud.

Chhabra’s Chai is committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the data protection legislation in the UK.

When you shop on our website, we may collect the personal information you input when you are placing your order. This information may consist of: name, address, phone number, delivery address, email address, card details and details of the items you have ordered. We may require to keep this information for 12 months for customer product queries or tax verifications.

We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access in accordance with the UK data protection legislation.

With new GDPR rules coming into place, we have decided to remove our comerical communication subscription and will not be sending emails to customers unless they are order or shipping confirmations or answering customer queries. If we do decide to bring this feature back into the companu, we will only send emails to people who’ve opted-in to receive messages. While this was already the case, we have further specified the nature of consent that’s required for commercial communication, from 25th May 2018 consent has to be “freely given, specific, informed and unambiguous”. This means that within the signup process we will always inform subscribers detailed description of what they are signing up for, an easy opt out option and provide a double opt in confirmation when signing up.

All of our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors personal data.

We do not collect sensitive information about you except when you specifically knowingly provide it. You can check, update or remove your personal details by contacting us at info@chhabraschai.com

In order to process credit/debit card transactions, the bank or card processing agency may require to verify your personal details for authorisation outside the EEA (European Economic Area). Your information will not be transferred outside the EEA for any other purpose.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

IP ADDRESSES AND COOKIES

This website uses cookies. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also use cookies to help us provide you with a positive experience when you browse our website, help improve our content, and to personalize your visit.

Our Main cookies include:

– Google Analytics Cookies

– Session Cookies

– Performance Cookies

– Google Cookie

You consent to our cookies if you continue to use our website

Cookies enable us to make any purchases you make on our website quicker and easier. Cookies cannot read any other information that may be stored on your hard drive, or access any other information about you, or people who may use your computer.

When you visit chhabraschai.com we ask you for consent before we can drop any cookies on your browser. You may choose to set your web browser to refuse cookies. If you do so, note that some parts of the website may not function properly.

 

CONTACT

Any questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@chhabraschai.com